Through this regulation, the CQC ensures that people have access to the care they need, and that this care is safe, effective, compassionate and of high quality. They follow 5 CQC standards to ensure the quality and safety of care in organisations:

• Safe – you’re protected from abuse and avoidable harm.
• Effective – your care, treatment and support achieves good outcomes.
• Caring – staff involve and treat you with compassion, kindness, dignity and respect.
• Responsive – services are organised so that they meet your needs.
• Well-led – the leadership, management, and governance of the organisation make sure it’s providing high quality care